Terms & Conditions

Welcome to Breathe Wellness Studio

Please read these terms and conditions carefully before using our services. This policy helps us maintain a safe and welcoming environment. We look forward to seeing you in class!

1. Introduction and Definitions

Purpose: These Terms and Conditions outline the rules and guidelines for using the services provided by Breathe, including booking classes, membership details, and studio policies. By using our services, you agree to these terms.
Studio Information: For any questions or concerns related to these Terms and Conditions, please contact us at:
Name: Breathe
Address: Avenues Mall Nada Al Sheba, Dubai
Contact Details: [email protected] | +971(0)56-838 8703

2. Services Provided

Description: Breathe offers a range of classes including yoga, reformer pilates, and private sessions. We also provide special programs and workshops as detailed on our website and Application.
Schedule: Class schedules, availability, and special programs are available on our website and Application. Please check for the most current information and updates.

3. Membership and Fees

Membership Options:
- 10-Class Package: Valid for 3 months from the date of purchase.
- 5-Class Package: Valid for 2 months from the date of purchase.
- 1-Class Package: Valid for 1 month from the date of purchase.
Payment Terms: Payment can be made via credit/debit card or other accepted methods. Payment is due at the time of purchase. All applicable taxes will be added to the total amount.
Refunds and Cancellations: All purchased packages are non-refundable, non-extendable, and non-transferable. Unused classes cannot be refunded or carried over beyond the package validity period.

4. Booking and Reservations

Class Booking: Classes can be booked online through our website or app, or in-studio. Reservations are required for all classes.
Cancellation Policy:
- Mat Studio Classes: Cancellations are free if done at least 12 hours before the class start time.
- Reformer & Private Classes: Cancellations are free if done at least 24 hours before the class start time.
- Waitlist: There is a 9-hour cancellation policy for waitlisted classes. If added from the waitlist, you cannot cancel within 9 hours of the class start time.

5. Studio Policies

Attendance: Please arrive at least 15 minutes early to allow time to settle in. Late arrivals will not be permitted to join a class once it has started.
Behavior and Etiquette: All clients are expected to show respect for instructors and fellow students. Disruptive behavior will not be tolerated.
Dress Code: Grip socks are mandatory for all classes.

6. Health and Safety

Medical Conditions: Clients must inform the studio of any health conditions or injuries prior to participating in classes.
Liability Waiver: By participating in our classes, you agree to waive any claims for injuries sustained during classes or while on studio premises.
Emergency Procedures: Please notify staff immediately if you require assistance, and they will contact the appropriate personnel to address the situation.

7. Use of Facilities

Equipment: Clients are responsible for using equipment properly and cleaning it after use. Report any issues or malfunctions to studio staff.
Personal Belongings: The studio is not responsible for lost or stolen personal items. Please keep personal belongings secure.

8. Instructor Policies

Qualifications: All instructors are qualified to teach their respective classes.
Substitutions: The studio reserves the right to substitute instructors if necessary. Clients can be informed through our website and app of any changes to scheduled classes.

9. Privacy and Data Protection

Personal Data: Your data is used solely for the purpose of providing services and communication.
Marketing: By creating an account, you consent to receive promotional materials and newsletters. You may opt-out at any time.

10. Intellectual Property

Content Use: All studio materials, including images, videos, and class content, are the intellectual property of Breathe.

11. Termination and Suspension

Membership Termination: Memberships may be terminated by either party with written notice.
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12. Dispute Resolution

Complaints Procedure: Clients can file complaints or grievances by contacting our studio management. We are committed to resolving any issues promptly and fairly.
Resolution Process: Disputes will be addressed through our internal resolution process. If necessary, disputes may be escalated to mediation or legal channels.

13. Modifications to T&Cs

Changes: We reserve the right to modify these Terms and Conditions at any time. Clients will be notified of any changes through our website and app. Continued use of our services constitutes acceptance of the revised Terms and Conditions.